Bulletin Warns DWC Probing Adjusters' Denial of Drug Refills

By Bill Kidd, Central Bureau ChiefThe Insurance Council of Texas issued a bulletin on Wednesday warning that the state Division of Workers’ Compensation is investigating complaints that some adjusters are improperly denying prescription drug refills based on a misinterpretation of the DWC’s closed formulary – exposing adjusters and carriers to enforcement actions.The Insurance Council also is preparing another bulletin to alert carriers that the division also is looking at carriers' possible use of “informal” or “voluntary” networks to secure disco...