Thompson: Make Workers' Comp Ignorance Your Advantage

Employers, you may be missing opportunities to disrupt and re-focus wayward workers’ comp claims. You can end the usual reality of waiting for an adjuster to set a claim’s pace or strategy. Do you feel hesitant to ask for special help from an adjuster? I know some of you are responsible for WC oversight as an additional “hat” to wear alongside your real expertise in HR, safety, administration or other areas. The good news is you don’t need to be a work comp expert. Rather, you can use that fact to your advantage. Let us first establish a critical realit...