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L&I Announces Vendor for Telephonic Interpretation

Thursday, November 30, 2017 | 378 | 0 | 0 min read

The Washington state Department of Labor and Industries said vocational providers must use CTS Language Link for telephonic interpretation services.

The department said providers can start using over-the-phone interpreters to speak with injured workers who have limited proficiency in English, starting Jan. 1. L&I also said the state Department of Enterprise Services has contracted with CTS Language Link to provide the services.

Providers can request telephonic interpretation by calling 844-303-7212 or by visiting the company’s website at

When requesting interpretation services, the providers must supply a claim number, language needed and the worker’s name.

More information is here.


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