Survey Shows Payers Inattentive to Training, Predictive Analysis

Payers often pay close attention to cost drivers such as prescription painkillers and unnecessary diagnostic tests, but the results of a survey released this week by Rising Medical Solutions suggests they may want to take a closer look at their own claims shops. While 83% of the respondents include staff development in their strategic goals, the survey showed that fewer companies managing workers’ compensation claims are spending time and resources on staff development. About 48% reported that they have a dedicated training and development group, down from 54% last year. About 36% said...