| A. The Commission shall permit a pool to process its own workers' compensation claims if the pool provides information and supporting documentation establishing the following:
1. The pool has facilities and equipment to manage, process, and store its own workers' compensation claims;
2. If required by law, a pool shall ensure that a licensed claims adjuster processes all workers' compensation claims. If a licensed claims adjuster is not required by law to process claims, then the pool shall ensure that workers' compensation claims are processed by persons with experience, training, and knowledge of the following:
a. Processing of Arizona workers' compensation claims; and
b. Arizona Workers' Compensation Act;
3. Pool personnel processing workers' compensation claims shall attend and complete training provided by the Commission Claims Division.
B. A pool shall pay and process workers' compensation claims in compliance with the Arizona Workers' Compensation Act and the rules.
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