Texas Regulations 10.122
From Wcc
§ 10.122 Submitting Complaints to the Department.
| (a) Any person, including a person who has attempted to resolve a complaint through a network�s complaint system process or attempted to resolve a dispute regarding whether the employee lives within the network�s service area through the insurance carrier, who is dissatisfied with resolution of the complaint, may submit a complaint to the department.
(b) The department's complaint form may be obtained from: (1) the department's website at www.tdi.state.tx.us; or (2) the HMO Division, Mail Code 103-6A, Texas Department of Insurance, P. O. Box 149104, Austin, Texas 78714-9104. |
