GUAJARDO v. PACIFIC BELL TELEPHONE COMPANY DIANA MADRIGAL GUAJARDO, Plaintiff and Appellant, v. PACIFIC BELL TELEPHONE COMPANY, Defendant and Respondent. INTRODUCTION Plaintiff, Diana Madrigal Guajardo, appeals from a summary judgment entered in favor of her employer, defendant, Pacific Bell Telephone Company, on her first amended complaint. The services center is a third-party department that is operated and managed by an independent vendor, Sedgwick Claims Management Services. The position included intensive and substantial typing duties, high volume of telephone calls and interactions with customers. Defendant, Pacific Bell Telephone Company, is awarded its costs on appeal from plaintiff, Diana Madrigal Guajardo.

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