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Claims Administrator's Misdirected Letter Did Not Violate Medical Confidentiality Law

Thursday, April 25, 2019 | 0

A California appellate court ruled that a claims administrator did not violate the Confidentiality of Medical Information Act when it mistakenly mailed a statement of benefits to a worker’s credit union instead of his home address. Case: Farhood v. StrataCare, No. B279993, 04/23/2019, unpublished. Facts: Victor Farhood worked as a police officer for the City of Los Angeles for 33 years. He received workers' compensation medical benefits from the city, including a pension. Tristar Risk Management provided claims administration services for the city, and StrataCare provided ass...

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