ORLANDO — The workers' compensation industry must adopt new technology and adapt to the changing workforce if it wants to stay relevant, according to the top executive for the National Council on Compensation Insurance.
“Change is coming and its coming faster than we’ve seen before,” Bill Donnell, president and chief executive for NCCI, said in kicking off the rate-maker’s 2017 Annual Issues Symposium on Thursday.
Donnell used the story of Blockbuster Video as an example of what could happen to the comp industry if it isn’t ready to deal with ...
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