The state Bureau of Workers’ Compensation has released its 2013 annual report, which touts the installation of a new computer system as its major achievement for the year.
“WCAIS, the Workers’ Compensation Automation and Integration System, was fully implemented in 2013, creating a single online information system that provides 24/7 self-service online claims filing, tracking, management and communication,” Eugene C. Connell, deputy secretary for compensation and insurance, wrote in an introductory letter.
Connell acknowledged that “training and outreach efforts...
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