San Jose Mulling Elimination of In-House Claims Staff

Officials with San Jose, California, are proposing the elimination of the city’s in-house claims shop and handing off administration of all of the city’s workers’ compensation claims to a third-party administrator. Intercare Holdings Insurance Services already handles work comp claims for most of the city’s departments, but its own employees adjust claims for the San Jose Police Department. Police employees file about half of the city’s claims, according to a memorandum written by acting Human Resources Director Jennifer Schembri and Budget Directo...