Is it the execs or the information technology department?
The workers’ comp, and, for that matter, the entire property and casualty insurance industry, is chronically systems-poor. While other industries view information technology as a strategic asset, continually investing billions, workers' comp/property and casualty considers information technology an expense category to be mined for pennies to add to earnings per share.
We all know how much execs HATE unallocated loss adjustment expenses.
Execs at payers are hamstrung by information technolog...
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