Erie Insurance Group Tuesday announced the availability of automated telephone-based payments for the insurance firm's policyholders.
Erie Insurance Group is leveraging BillMatrix' decade of external hosting experience to provide an interactive voice response (IVR) system that will provide ATM/debit and ACH/electronic check payment options on a 24/7 basis to the company's policyholders.
"We differentiate ourselves by focusing on the customer's experience in every interaction with our organization -- including the payment of premiums," said Jeffrey A Ludrof, Erie Insurance Group's president...
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