Claims acceptance letters don't follow a standard format, yet they need to be clear and truthful, cautions an article in the winter edition of the Nevada Workers' Compensation Chronicle.
"Most workers who are injured, especially
for the first time, are intimidated
by the appeals process and may
not respond properly," it says. "The best approach
is to make your acceptance letter
clear and accurate, with appropriate
appeal rights."
Claims examiners should read over what they're about to send out for accuracy, too. The article says that letters in the past have contained references to o...
Comments