Report Encourages Use of Technology to Combat Fraud

Use of technology to combat fraud in the insurance industry should increase in coming years, but fewer than half of insurance companies participating in a study of such anti-fraud measures now use the techniques, such as workflow routing, text mining, predictive modeling and geographic data mapping, according to a report from the Coalition Against Insurance Fraud. The coalition report, The State of Insurance Fraud Technology, released last week, says, however, that many insurers report that they plan to invest further in technology in the future.“With an expanding market, technology comp...