The Advocacy Approach in Layman's Terms

By Nikki Jackson, MBA, CPCU, ARM, CDMS The term "advocacy" has been around for a while, but industry polls suggest a lot of professionals handling workers’ compensation claims don’t fully grasp the meaning behind it. It’s understandable because this approach is not associated with a specific launch date, single event or initiative. Instead, the advocacy approach is a concept that has evolved over time in our field. Workers’ compensation frameworks Every employer is unique and wants its claims handled in a certain way. When I first started in ...