One Call Denies Referring Patients to Cheapest Providers

One Call denies referring California injured workers only to chiropractors offering the biggest discounts, saying in court filings that it uses a “proprietary scoring system” to decide which chiropractors will see the most patients. The company doesn’t describe how it scores chiropractors in its medical provider network, and its attorneys didn’t return calls from WorkCompCentral. One Call’s process for rating providers in the past accounted at least partially for how much the company would profit from a referral, according to the president of Independen...