Lack of Settlement Authority a Barrier to Claim Closure

In many workers’ comp cases, there’s a narrow window of opportunity when parties on both sides of the claim are close to reaching a settlement, some say. But that moment may easily slip away if the insurance adjuster does not have adequate settlement authority. That was the topic of a recent LinkedIn post by Bill Zachry, senior fellow at the Sedgwick Institute and a former risk manager for the Safeway grocery store chain. The post has received thousands of views, Zachry said, as well as a dozens of comments. Zachry said he’s been hearing more complaints recently from j...