Providers Lament Physical, Financial Costs of Treatment Denials

LOS ANGELES — Medical providers say communication and flexibility would go a long way toward improving outcomes for injured worker in California. That message was dispatched loudly and clearly during the final day of the Division of Workers’ Compensation’s 24th annual Educational Conference in Los Angeles on Friday. During a number of sessions, providers vented frustrations about treatment requests being denied by utilization review. They also offered suggestions for smoothing the process of providing care to injured workers. Dr. Steven Feinberg, a physical medici...