The Delaware Office of Workers' Compensation said last week officials have noticed an increase in treatment challenges through the utilization review (UR) process under the state's seven medical practice guidelines.In 2009, the Office of Workers' Compensation (OWC) instructed UR contractors to use the OWC certification form to address situations in which the relevant practice guides are silent on the specific treatment being provided.Effective last Wednesday, OWC introduced the "Notice of Non-Applicability for Utilization Review," to address those situations.OWC said the new notice...
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