Customer Service Agent Receives Award for Occupational Disease Linked to Typing

A New York appellate court upheld an award of benefits to a customer service agent for an occupational disease caused by repetitive typing. Case: Matter of Bigdoski v. Bausch & Lomb, No. 532098, 09/02/2021, published. Facts: Barbara Bigdoski worked for Bausch & Lomb. In 2019, several months after she began a customer service assignment that involved extensive typing and telephone work, Bigdoski developed elbow and shoulder pain that eventually worsened to the point that she sought medical treatment. Procedural history: A workers’ compensation law judge found that Bigdoski had ...