Board Says COVID Claims Delayed Due to Lack of Medical Records

COVID-19 claims processing has been delayed because of a lack of medical documentation, and New York State Workers' Compensation Board is asking for some assistance, its chairwoman said in an open letter to insurers. “For COVID-19 claims, the board is not receiving the timely medical documentation required in order to establish a claim, and we need your help in doing so,” Chairwoman Clarissa Rodriguez wrote Friday in the letter to carriers, self-insurers and claims administrators. In controverted claims, the board seeks to hold prehearing conferences within 30 days o...