Division Rule Proposal Meant to Crack Down on Problematic Case Managers

The Tennessee Division of Workers’ Compensation says it has seen its share of problems with case managers who overstep the boundaries of their duties to help rehabilitate injured workers – such as, say, discussing with the worker or the worker’s doctor whether the injury is compensable. In a proposed rule that’s now in the hands of the Department of State, the DWC is hoping to shut such out-of-scope behavior down – and at the same time bring the standards of case management up. The rule, scheduled for a public hearing on May 28, includes new registration and con...