A divide is growing within the insurance industry as companies take different approaches to adopting technology, according to a 2018 Outlook Report from Valen Analytics.
The report says a “persistent majority” of companies is focused on making incremental improvements to operations, believing there will be plenty of time to react to any major new developments in technology. But a growing minority sees advances in technology as an opportunity for a major shake-up of the insurance business, Valen said.
The report details the plateau in adoption of data and predictive analytics with...
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