Injured Workers, Doctors Criticize Insurers' 'Culture of Delay'

In the backyard of some of the largest workers' compensation insurers in the country, a group of injured workers, doctors, lawyers and union representatives have been blasting away at delays in medical and wage benefits by carriers. And they say state regulators have done little to reduce the alleged foot-dragging. “While it's my view that what the insurance companies do is unacceptable, they don't seem to have any reason to do the right thing. In all these delays, there was never even an apology or explanation, even though I made many requests,” said Richard...