Paradigm on Tuesday announced the appointment of Melissa Dunn as chief sales officer of its Catastrophic Care Management division, effective Jan. 6.

Melissa Dunn

In her new role, Dunn will be responsible for leading the division's sales and client services team, and for developing and implementing effective market strategies. She will report to Kevin Turner, who oversaw sales and marketing for the division for the past 10 years and currently serves as CEO of Paradigm Catastrophic Care Management.

Dunn will work closely with Paradigm's Catastrophic Care Management executive team, including CEO Kevin Turner, COO Kathy Galia and Chief Medical Officer Dr. Michael Choo, all of whom are workers' compensation industry veterans.

Prior to joining Paradigm, Dunn was senior vice president of sales at myMatrixx, where she was responsible for establishing strategic opportunities for new business development and overseeing a national team of sales representatives.

She brings more than 28 years of experience in claims, insurance and third-party administration, with organizations including Travelers, McDonald's Corp., Ford Motor Cos., and third-party administrator and former Hartford subsidiary Specialty Risk Services.

For more than a decade prior, Dunn served as vice president and managing director for Helmsman Management Services Inc. and parent company Liberty Mutual. During her tenure, she led sales and service teams focused on the needs of large clients.

Dunn holds ARM and AIC designations. She earned her bachelor’s degree from Baldwin-Wallace University in Berea, Ohio.

Paradigm is headquartered in Walnut Creek, California, and has offices throughout the U.S.