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Free Courses

Free Webinar: SCOTUS Links Future Medicals to Lien Recovery

Upcoming Live Seminars | 07/26/22 | 1038

Overview: Join MSP Compliance experts John Cattie, Jr. and Rafael Gonzalez from Cattie and Gonzalez as they clarify and review the recent Supreme Court Ruling on Florida's Gallardo vs. Marstiller case and what it means to the settlement community at large. While this decision does not specifically overturn Ahlborn or Wos, it is expected to create opportunities for state legislatures to consider current Medicaid recovery statutes in settlements where Medicaid has paid for medical care. Changes by your state’s legislature could affect current and future cases which involved an... Read More

20 Tips Claims Series - The First 90 Days

Free Online Training | 06/21/22 | 7301

Overview: New! Our 20 Tips Claims Series is designed especially for workers’ compensation claims professionals. This webinar includes a fast-paced panel discussion offering practical tips to help claims professionals become more effective at managing workers’ compensation claims. The panel will offer helpful tips you can implement immediately. Program Learning Objectives: Essential tips and best pratices from experienced workers' compensation claims professionals. Practical tooks and resources to help you become more effective at handling workers' comp claims... Read More

Free Webinar: Claims & Humanity

Free Online Training | 05/26/22 | 5133

Overview: To educate employers, risk managers, attorneys, and insurance professionals on the power of human connection and language across various elements of the workers’ compensation system from multiple lenses to improve consumable communication orally and in writing to deliver effective messages based on audience and context. This is based on the psychological components of human connection in addition to Maslow’s Hierarchy and Herzberg’s Two Factor Theory.   Course Relevance: This course will help employers, risk managers, and claims professionals to develo... Read More

Focus on Thriving

Free Online Training | 05/17/22 | 6083

Overview: With a clinical background in mindfulness, stress management, grief recovery, and critical incident stress, David Vittoria will guide attendees, in a strengths-based and positive format, discussing how we can focus on thriving to adapt and thrive amidst the challenges of life. With science-based facts about our innate capacity for resilience and our brain’s ability to reorganize and restructure its functions, David discusses practical tips and offers helpful resources that can be easily applied in order to bring each of us more calm, clarity, confidence, and connection. Pro... Read More

CMS Clarifies Use of Non-Submit WCMSAs To Address Future Medical

Free Online Training | 04/21/22 | 16201

Overview: In early 2022, Medicare announced changes which caused great concern for the workers’ compensation community nationwide. On January 10, 2022, the Centers for Medicare and Medicaid Services (“CMS”) issued version 3.5 of its Workers’ Compensation Medicare Set-Aside (“WCMSA”) Reference Guide (the “Reference Guide”), adding Section 4.3 (The Use of Non-CMS-Approved Products to Address Future Medical Care). On February 18, 2022, CMS held a town hall webcast to explain and expand on the update. On March 21, 2022, CMS published Ve... Read More

When All Else Fails - Physical Therapy vs Pain Management: Shoulder and Knee Injuries

Free Online Training | 03/30/22 | 10344

Overview: Claims handlers, claims managers, and nurses handle cases with injury to various body parts, in this session we will focus on shoulder and knee injuries. Our discussion will include how these body parts are commonly injured, initial treatment timing and modalities, and what happens when treatment either does offer relief of pain and restoration of function? When would it be most beneficial to refer to pain management? What happens with pain management: common treatment options, determining factors for an individualized treatment plan. All treatment modalities from conservative... Read More

California WC Calculators 101

Free Online Training | 03/26/22 | 4741

Overview: Join Judge Clint Feddersen as he provides an overview of WorkCompCentral’s California workers’ compensation calculators in a live demonstration of our online calculators.  Course Objectives: Familiarize yourself with the 26 CA workers’ compensation calculators offered by WCC Learn how to calculate commutations, PD, Life Pension, PV of Award with Life Pension and more with WCC’s calculators Save data sets for a particular case you are working on Explore how to use WCC calculators to save time and make more informed decisions on your c... Read More

e-Payments and Workers' Comp: The Industry's Move to Electronic Payments

Free Online Training | 03/18/22 | 8589

Overview: Electronic payments reduce payers’ administrative workload and expenses, improve provider satisfaction, and can generate revenue and margin for payers. Although widely adopted by other payers, the workers’ compensation industry has yet to fully embrace electronic payments. As workers’ comp payers struggle with increasing administrative costs and declining margins, e-payments can deliver a tried-and-tested solution. Learning Objectives: In this webinar, our panel of industry and payments experts will share recent survey findings on the state of electronic... Read More


Online Courses

2022 WorkCompCentral Annual Rating Event

Rating | 06/18/22 | 7633

Overview: This program offers expert instruction and advice on rating, while providing the students with the upper hand in everyday issues with your cases. Students will walk away with an understanding of how to deal with permanent disability issues, rating instructions, formal ratings, and how to cross-examine the rater. In addition, students will find out what a Judge is looking for when deciding a rating issue. Program Learning Objectives: - Rating and apportionment case law update - Mistakes in the AMA Guides, 5th Ed. - Underutilized issues in the AMA Guides, 5th Ed. - Anato... Read More

PEO's: Professional Employer Organizations = A Shell Game? and Prosecution & Defense of UE Cases

Comp Overview / Background | 04/23/22 | 6722

Overview: This is a four-hour MCLE program that addresses the specific issues of the prosecution and defense of cases involving employee leasing companies, general-special employment law, and handling cases when the employer or the PEO is uninsured. Learning Objectives: Upon completion, attendees can be sure to take away these main points: Attendees will understand the origin and evolution of employee leasing companies Is a PEO the injured worker’s employer? How to properly name defendants How to conduct discovery when a PEO or employee leasing agreement is in effe... Read More

2022 CA Case Law and WCAB Rules Update

New Law / Case Law | 02/05/22 | 8543

  Overview: It has been two years since WorkCompCentral's last Case Law Update or an update on the WCAB rules and regulations. Join us for a half-day webinar focused on Case Law Updates and the new WCAB Rules of Practice and Procedure that go into effect on January 1, 2022.   Hear from our esteemed instructor panel on important updates to California workers' compensation laws that affect your practice from the past two years: Updated knowledge of case law from 2020-2021 Review of underutilized strategies to implement in your law practice Improv... Read More

Supreme Court Decides: How Will Medicaid Impact Your Client's Case?

New Law / Case Law | 01/26/22 | 6985

Overview: Our panel, made up of Medicaid law experts Rafael Gonzalez, Esq. and John Cattie, Esq. will discuss state and federal statutory law, prior case law, and the oral arguments made to the Supreme Court on Monday, January 10, 2022. It will also provide a detailed analysis of the briefs filed by both sides, as well as the various amicus curiae briefs filed by several groups with an interest in this issue, including the United States, American Association for Justice, American Academy of Physician Life Care Planners, National Conference of State Legislators, National League of Cities, US ... Read More

An Insider’s Analysis of the AMA Guides and Case Law Update

Rating | 07/23/21 | 7216

Overview: In this webinar, you will get an insider’s look at the AMA Guides by noted AMA author Kenneth Kingdon, which will provide perspective and understanding of ambiguous and controversial Guides issues.   In addition, Mr. Kingdon will be addressing recent case law on rating and apportionment issues. Learning Objectives: Upon completion, participants should have a better understanding of: Current trends at the WCAB on apportionment and disability issues based on recent case law. Underutilized rating criteria in the Guides Significant mistakes in... Read More

Series: Fundamentals of Securing Coverage, Employer Bill of Rights, Work Comp Policy and its Endorsements

Comp Overview / Background | 05/19/21 | 16806

Overview: WorkCompCentral has partnered with Randy Pollak, Managing Attorney at Wintersteen & Casarez (WC Law Corp.), to bring you this three-part webinar series where he will touch on important topics, such as: Fundamentals of Securing Work Comp Coverage, The Employer Bill of Rights and Good Faith Claims Handling, The Work Comp Policy and its Endorsements. Series Topics: Part 1: The Fundamentals of Securing Work Comp Coverage – What Can Possibly Go Wrong? Learn the essential features of how employers secure workers’ compensation coverage and how there are pitfalls e... Read More

2021 Finalized Med Legal Fee Schedule Update

Billing / Fee Schedule | 04/23/21 | 9186

Overview: Learn the new Medical-Legal Fee Schedule. The fee schedule methodology and coding has completely changed. The course will teach you how the new schedule works so you can use it accurately. The revised schedule is slated to take effect for services rendered on or after 4/1/21.  Program Learning Objectives: Upon completion of this program, students will: Learn the new and revised definitions of key elements. Learn the new coding for the various services included under this schedule. Learn the changed methodology for determining the appropriate fee. Lear... Read More

2021 Annual Rating Event

Rating | 04/17/21 | 6136

Overview: This program offers expert instruction and advice on rating, while providing the students with the upper hand in everyday issues with your cases. Students will walk away with an understanding of how to deal with permanent disability issues, rating instructions, formal ratings, and how to cross-examine the rater. In addition, students will find out what a Judge is looking for when deciding a rating issue. Program Learning Objectives: - Rating case law update - Mistakes in the Guides - Overlooked rating issues - Anatomy of a medical report – What is substantial evidence? - W... Read More

2021 MCLE and Ethics Program

Rating | 02/27/21 | 5929

Overview: With a few exceptions, most attorneys who are actively practicing law in California must take 25 hours of MCLE every three years and file a report with the State Bar. Those hours must include the following: At least four hours of legal ethics At least one hour on competence issues At least one hour in an area called the Recognition and Elimination of Bias in the Legal Profession and Society This program provides the six hours of "Special Requirement" training, within t... Read More


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Credential Courses

Online 40-Hour CA Medical Bill Review Credential Program

Credentials / Certifications | 09/11/20 | 5708

Overview: WorkCompCentral has partnered with Sue Honor to develop a fresh and comprehensive training series that meets state requirements for workers' compensation bill review. Sue is the former manager of the California DWC Medical Unit. Whether you are a California-based bill review company or out of state, California Code of Regulations mandates this level of training to process medical bills for injured workers. Students who complete all of the coursework will meet the California Department of Insurance requirements laid out in Title 10, 2592.04 of the California Code of Regu... Read More

The Nuts & Bolts of Workers' Compensation

Credentials / Certifications | 06/17/20 | 5368

Overview: Join Michael Stack as he presents this interactive course on the Workers' Compensation system. Our program is intended to give 6 hours of foundational insight to those new to the industry. Employers, Insurance Brokers, and Claims Professionals can be sure to take away some useful information and hidden strategies. The workers' compensation system is complex and foreign to many. Professionals are often thrown into a position in the workers’ comp industry and are told to “take care of it” or simply “to figure it out.” This scenario is all too... Read More

120-Hour California Claims Adjuster Credential

Credentials / Certifications | 02/19/19 | 24299

  Overview: This program includes over 120 hours of state-required training to become a licensed Claims Adjuster in California as set forth in Sections 2592 and 11761 of the California Insurance Code. This WorkCompCentral Credential program is completely online, allowing the student to work at their own pace. This curriculum has been recently updated and examines current laws, practices, and concepts. Program Objectives: Upon successful completition of this program, the student will be able to: Discuss the history of workers' compensation Identitfy the role of the... Read More

AMA Guides 5th Edition - Impairment Assessment Certification

Credentials / Certifications | 09/17/18 | 14150

If you work with impairment assessments, you must understand the correct use of the AMA Guides to the Evaluation of Permanent Impairment. This is the solution to help you master and apply the AMA Guides. Learn to leverage the quality of your reports and to improve your efficiency when performing or reviewing impairment evaluations. Enhance the quality and efficiency of your evaluations and reviews. As a result of all these learning resources, you will be able to rate most commonly rated disorders, including spinal pain, upper-limb disorders (hand, wrist, elbow, shoulders, and entrapments),... Read More

CHLR: Certificated Hearing and Lien Representative

Credentials / Certifications | 01/01/00 | 3424

Level 1 Prerequisite for Advanced Certification. About the Program: WorkCompCentral is pleased to announce two levels of workers’ compensation certification programs for Hearing and Lien Representatives. These certifications, which will be recognized industry wide, have been created and are being administered by WorkCompCentral. These certifications are California specific. Why Become Certified: The training that we provide is comprehensive and systematic. After receiving the Hearing and Lien Representative Certifications, you will have a firm grasp and advanced understating ... Read More

CHLRA: Certificated Hearing and Lien Representative Advanced

Credentials / Certifications | 01/01/00 | 1378

Level 2 - Advanced About the Program: WorkCompCentral is pleased to announce two levels of workers’ compensation certification programs for Hearing and Lien Representatives. These certifications, which will be recognized industry wide, have been created and are being administered by WorkCompCentral. These certifications are California specific. Why Become Certified: The training that we provide is comprehensive and systematic. After receiving the Hearing and Lien Representative Certifications, you will have a firm grasp and advanced understating of expectations, duties, and req... Read More

30-Hour Claims Adjuster Post-Designation Training

Credentials / Certifications | 01/01/00 | 2672

Overview:   Includes 30 hours of state-required post-designation training to renew Claims Adjuster license in California. To legally perform the duties of a Claims Adjuster, at least 30 hours of training as set forth in Sections 2592 and 11761 of the California Insurance Code must be completed to achieve your post-designation certification. This WorkCompCentral Credential Post-Designation program is completely online, allowing the student to work at their own pace. This curriculum has been recently updated and includes all current laws, practices, and concepts. The instructors are th... Read More


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