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Free Courses

Understanding Complex Polytrauma

Upcoming Live Seminars | 12/14/22 | 1304

Overview: Join us for a comprehensive overview of complex polytrauma cases and how to work towards the best possible outcomes in these cases. Instructors will provide an overview of trauma basics and acute pain management, concurrent brain and spinal cord injuries; psycho-social challenges, and more. Learning Objectives: Course learning objectives include: understanding trauma basics acute pain management: how to treat acute pain and avoid long-term opioid dependence optimal use of certain drugs treating concurrent traumatic brain injuries (TBI) and spinal cord ... Read More

Medicare $1K Penalties, You Ready?

Upcoming Live Seminars | 12/07/22 | 2278

Course Overview: In this session, we will discuss a 15-year-old law that consistently confuses and frustrates responsible reporting entities in our industry. Medicare is about to publish its final regulations on how they will fine you up to $1,000 per day if you do not comply with this law. This rule is expected to be published in February 2023. Join us to discuss strategies to avoid penalties, specifically how to prevent incurring $1,000 per day per file. Learning Objectives: After this webinar, attendees will be able to: identify current activities that could lead to fines ... Read More

Intro To Motivational Interviewing for Claims Professionals

Free Online Training | 11/01/22 | 1051

Short Summary: In this webinar, attendees will learn how Motivational Interviewing can be used to improve communication with injured worker patients. MI involves practical, empathetic, and short-term processes that take into consideration how difficult it is to make life changes. Motivational interviewing is often used to help people change their behaviors when facing addiction and chronic conditions such as diabetes, heart disease, and obesity, to name a few. Motivational interviewing is a good tool for people experiencing anger and/or hostility about their situation. It can h... Read More

Free Webinar: Considering Social Barriers to an Injured Workers' Recovery

Free Online Training | 10/11/22 | 2206

Overview: We know that health is determined by more than just access to quality medical care. Social factors such as poverty, housing, and education can significantly impact health outcomes. These factors are known as the social determinants of health (SDOH). SDOH can act as barriers to recovery from illness or injury, and they can also contribute to chronic conditions. In order to address SDOH, it is essential to take a whole-person approach to health. This means considering each individual's physical, mental, and social needs. economic factors such as income and employment are k... Read More

20 Tips Claims Series - Litigation Avoidance

Free Online Training | 09/21/22 | 2081

Overview: New! Our 20 Tips Claims Series is designed especially for workers’ compensation claims professionals. This webinar includes a fast-paced panel discussion offering practical tips to help claims professionals become more effective at managing workers’ compensation claims. The panel will offer helpful tips you can implement immediately. Program Learning Objectives: Essential tips and best pratices from experienced workers' compensation claims professionals. Practical tooks and resources to help you become more effective at handling workers' comp claims... Read More

Managing Worker Expectations of the Return-to-Work Timeline

Free Online Training | 09/12/22 | 2957

Overview: According to the Bureau of Labor Statistics, there were 2.8 million non-fatal, recordable, injuries and illnesses in the US in 2019.  Work-related injuries result in multiple days of lost productivity, which translates into lost revenue for employers, workers, families, and the larger community. Most injuries, particularly musculoskeletal injuries, have a defined time course for recovery. While many workers return to work within a reasonable time frame, managing workers who do not wish to return to work quickly can be challenging.  Learning Objectives: At the conclusio... Read More

Physical Therapy vs. Pain Management - Spine

Free Online Training | 08/11/22 | 6509

Overview: In this session, we will focus on back and spine injuries and when to engage the appropriate medical and pain management providers when conservative recovery is not going as expected.  Our discussion will include the mechanism of injury, clinical presentation, and decision-making regarding treatment and expectations. When would it be most beneficial to refer to pain management? All treatment modalities, from conservative to surgical to pharmaceutical intervention, will consider the psychosocial and co-morbid factors of the individual and how this may impact recovery. ... Read More

SCOTUS Links Future Medicals to Lien Recovery

Free Online Training | 07/26/22 | 5045

Overview: Join MSP Compliance experts John Cattie, Jr. and Rafael Gonzalez from Cattie and Gonzalez as they clarify and review the recent Supreme Court Ruling on Florida's Gallardo vs. Marstiller case and what it means to the settlement community at large. While this decision does not specifically overturn Ahlborn or Wos, it is expected to create opportunities for state legislatures to consider current Medicaid recovery statutes in settlements where Medicaid has paid for medical care. Changes by your state’s legislature could affect current and future cases which involved an inju... Read More


Online Courses

2022 WorkCompCentral Annual Rating Event

Rating | 06/18/22 | 10636

Overview: This program offers expert instruction and advice on rating, while providing the students with the upper hand in everyday issues with your cases. Students will walk away with an understanding of how to deal with permanent disability issues, rating instructions, formal ratings, and how to cross-examine the rater. In addition, students will find out what a Judge is looking for when deciding a rating issue. Program Learning Objectives: - Rating and apportionment case law update - Mistakes in the AMA Guides, 5th Ed. - Underutilized issues in the AMA Guides, 5th Ed. - Anato... Read More

PEO's: Professional Employer Organizations = A Shell Game? and Prosecution & Defense of UE Cases

Comp Overview / Background | 04/23/22 | 9054

Overview: This is a four-hour MCLE program that addresses the specific issues of the prosecution and defense of cases involving employee leasing companies, general-special employment law, and handling cases when the employer or the PEO is uninsured. Learning Objectives: Upon completion, attendees can be sure to take away these main points: Attendees will understand the origin and evolution of employee leasing companies Is a PEO the injured worker’s employer? How to properly name defendants How to conduct discovery when a PEO or employee leasing agreement is in effe... Read More

2022 CA Case Law and WCAB Rules Update

New Law / Case Law | 02/05/22 | 11411

  Overview: It has been two years since WorkCompCentral's last Case Law Update or an update on the WCAB rules and regulations. Join us for a half-day webinar focused on Case Law Updates and the new WCAB Rules of Practice and Procedure that go into effect on January 1, 2022.   Hear from our esteemed instructor panel on important updates to California workers' compensation laws that affect your practice from the past two years: Updated knowledge of case law from 2020-2021 Review of underutilized strategies to implement in your law practice Improv... Read More

Supreme Court Decides: How Will Medicaid Impact Your Client's Case?

New Law / Case Law | 01/26/22 | 7818

Overview: Our panel, made up of Medicaid law experts Rafael Gonzalez, Esq. and John Cattie, Esq. will discuss state and federal statutory law, prior case law, and the oral arguments made to the Supreme Court on Monday, January 10, 2022. It will also provide a detailed analysis of the briefs filed by both sides, as well as the various amicus curiae briefs filed by several groups with an interest in this issue, including the United States, American Association for Justice, American Academy of Physician Life Care Planners, National Conference of State Legislators, National League of Cities, US ... Read More

An Insider’s Analysis of the AMA Guides and Case Law Update

Rating | 07/23/21 | 7975

Overview: In this webinar, you will get an insider’s look at the AMA Guides by noted AMA author Kenneth Kingdon, which will provide perspective and understanding of ambiguous and controversial Guides issues.   In addition, Mr. Kingdon will be addressing recent case law on rating and apportionment issues. Learning Objectives: Upon completion, participants should have a better understanding of: Current trends at the WCAB on apportionment and disability issues based on recent case law. Underutilized rating criteria in the Guides Significant mistakes in... Read More

Series: Fundamentals of Securing Coverage, Employer Bill of Rights, Work Comp Policy and its Endorsements

Comp Overview / Background | 05/19/21 | 20657

Overview: WorkCompCentral has partnered with Randy Pollak, Managing Attorney at Wintersteen & Casarez (WC Law Corp.), to bring you this three-part webinar series where he will touch on important topics, such as: Fundamentals of Securing Work Comp Coverage, The Employer Bill of Rights and Good Faith Claims Handling, The Work Comp Policy and its Endorsements. Series Topics: Part 1: The Fundamentals of Securing Work Comp Coverage – What Can Possibly Go Wrong? Learn the essential features of how employers secure workers’ compensation coverage and how there are pitfalls e... Read More

2021 Finalized Med Legal Fee Schedule Update

Billing / Fee Schedule | 04/23/21 | 10884

Overview: Learn the new Medical-Legal Fee Schedule. The fee schedule methodology and coding has completely changed. The course will teach you how the new schedule works so you can use it accurately. The revised schedule is slated to take effect for services rendered on or after 4/1/21.  Program Learning Objectives: Upon completion of this program, students will: Learn the new and revised definitions of key elements. Learn the new coding for the various services included under this schedule. Learn the changed methodology for determining the appropriate fee. Lear... Read More

2021 Annual Rating Event

Rating | 04/17/21 | 6851

Overview: This program offers expert instruction and advice on rating, while providing the students with the upper hand in everyday issues with your cases. Students will walk away with an understanding of how to deal with permanent disability issues, rating instructions, formal ratings, and how to cross-examine the rater. In addition, students will find out what a Judge is looking for when deciding a rating issue. Program Learning Objectives: - Rating case law update - Mistakes in the Guides - Overlooked rating issues - Anatomy of a medical report – What is substantial evidence? - W... Read More

2021 MCLE and Ethics Program

Rating | 02/27/21 | 6794

Overview: With a few exceptions, most attorneys who are actively practicing law in California must take 25 hours of MCLE every three years and file a report with the State Bar. Those hours must include the following: At least four hours of legal ethics At least one hour on competence issues At least one hour in an area called the Recognition and Elimination of Bias in the Legal Profession and Society This program provides the six hours of "Special Requirement" training, within t... Read More


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Credential Courses

120-Hour California Claims Adjuster Credential

Credentials / Certifications | 02/19/19 | 25609

  Overview: This program includes over 120 hours of state-required training to become a licensed Claims Adjuster in California as set forth in Sections 2592 and 11761 of the California Insurance Code. This WorkCompCentral Credential program is completely online, allowing the student to work at their own pace. This curriculum has been recently updated and examines current laws, practices, and concepts. Program Objectives: Upon successful completition of this program, the student will be able to: Discuss the history of workers' compensation Identitfy the role of the... Read More

AMA Guides 5th Edition - Impairment Assessment Certification

Credentials / Certifications | 09/17/18 | 14524

If you work with impairment assessments, you must understand the correct use of the AMA Guides to the Evaluation of Permanent Impairment. This is the solution to help you master and apply the AMA Guides. Learn to leverage the quality of your reports and to improve your efficiency when performing or reviewing impairment evaluations. Enhance the quality and efficiency of your evaluations and reviews. As a result of all these learning resources, you will be able to rate most commonly rated disorders, including spinal pain, upper-limb disorders (hand, wrist, elbow, shoulders, and entrapments),... Read More

CHLR: Certificated Hearing and Lien Representative

Credentials / Certifications | 01/01/00 | 3828

Level 1 Prerequisite for Advanced Certification. About the Program: WorkCompCentral is pleased to announce two levels of workers’ compensation certification programs for Hearing and Lien Representatives. These certifications, which will be recognized industry wide, have been created and are being administered by WorkCompCentral. These certifications are California specific. Why Become Certified: The training that we provide is comprehensive and systematic. After receiving the Hearing and Lien Representative Certifications, you will have a firm grasp and advanced understating ... Read More

CHLRA: Certificated Hearing and Lien Representative Advanced

Credentials / Certifications | 01/01/00 | 1599

Level 2 - Advanced About the Program: WorkCompCentral is pleased to announce two levels of workers’ compensation certification programs for Hearing and Lien Representatives. These certifications, which will be recognized industry wide, have been created and are being administered by WorkCompCentral. These certifications are California specific. Why Become Certified: The training that we provide is comprehensive and systematic. After receiving the Hearing and Lien Representative Certifications, you will have a firm grasp and advanced understating of expectations, duties, and req... Read More

30-Hour Claims Adjuster Post-Designation Training

Credentials / Certifications | 01/01/00 | 2871

Overview:   Includes 30 hours of state-required post-designation training to renew Claims Adjuster license in California. To legally perform the duties of a Claims Adjuster, at least 30 hours of training as set forth in Sections 2592 and 11761 of the California Insurance Code must be completed to achieve your post-designation certification. This WorkCompCentral Credential Post-Designation program is completely online, allowing the student to work at their own pace. This curriculum has been recently updated and includes all current laws, practices, and concepts. The instructors are th... Read More

16-Hour Medical Bill Review Post-Designation Training

Credentials / Certifications | 01/01/00 | 2035

Overview:   Includes 16 hours of state-required post-designation training to renew Medical Bill Reviewer Certification in California. Students who complete all of the post-designation coursework will meet the California Department of Insurance requirements laid out in Title 10, 2592.04 of the California Code of Regulations governing bill review professionals. Read More

80-hour Medical-Only Claims Adjuster Training

Credentials / Certifications | 01/01/00 | 6076

  Overview: To handle claims involving only medical benefits, each medical-only claims adjuster shall receive a Medical-Only Claims Adjuster Designation Form that verifies he or she has completed at least 80 hours of training, with at least 50 hours of training being conducted in a classroom with an instructor or has met the requisite experience requirements as set forth in the regulations (Section 2592.01(g)). Subsequent to the initial designation, all designated medical-only claims adjusters shall receive a Post-Designation Training Form that demonstrates he or she has met the requ... Read More


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