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Free Courses

Free Webinar: Understanding Shoulder Injuries - The Role of Physical Therapy in Work Comp

Upcoming Live Seminars | 03/16/21 | 921

For registration assistance, please contact support@workcompcentral.com. Overview: The Shoulder is the 2nd most often injured body part for injured workers. There are a variety of injury types and surgery is more common for it than with most other joints. Understanding the Shoulder is key to better claims management for this body part. Learning Objectives: Upon completion of the program, participants should have a better understanding of: The anatomy of the shoulder. Common shoulder injuries. Treatment options for the injuries. The role of the Physical Therapy in ma... Read More

COVID-19 - The Latest Science

Free Online Training | 01/19/21 | 3602

Overview: This online presentation, presented live on Jan. 19th, 2021, is an update on the status of COVID infections presented by Kaiser Permanente. A background and understanding of vaccination developments in our current landscape will be covered in detail. Dr. Wang will lead a discussion of the importance of sanitation and masking, in addition to the importance of flu prevention. Learning Objectives: An understanding of the depth of infection in the United States. Basic understanding of the vaccine types and the current status of vaccination data. The reason that san... Read More

A Look at Prop 22 and SB1159 From the Bench

Free Online Training | 01/13/21 | 2753

Overview: Join us for an interactive discussion on the impacts of Prop 22 and of SB1159 as we enter into the new year. It is a unique event with perspectives from the Presiding WCAB Judge in Van Nuys, Robert Rassp, and the honorable Eric Ledger, WCAB Judge from Sacramento. The panel also includes Tim Rose, Partner with Siegel, Moreno & Stettler. This webinar provides a thorough review from the bench, and legal analysis on the recently passed law that exempts App-Based Transpiration and Delivery Companies from providing employee benefits. We will also take a current look at Covid Legisla... Read More

COVID-19 Effect: A Risk Professional's Perspective

Free Online Training | 12/10/20 | 4136

Overview: Join us as we revisit the COVID-19 experience with a glimpse into how the pandemic has impacted risk professionals and specific industry segments according to the experts on our panel. We will take a look at COVID-19, share a high-level overview of how it has impacted the workers’ compensation industry at large, and how the pandemic has impacted several different industries according to experienced risk professionals and their takeaways so far.  Discussion includes: An overview of COVID-19: economic impact and wc industry as a whole Looking at specific indust... Read More

Intro to Traumatic Brain Injury and Recovery

Free Online Training | 12/08/20 | 2447

Overview: Join us for our webinar sponsored by Carisk Partners where they will provide an educational and informative discussion on traumatic brain injuries and the road to recovery. Head and brain injuries are the leading cause of long-term disability. Participants can expect to gain an understanding of the complexities associated with brain injuries, and what recovery looks like for the full spectrum of severity from mild to severe. Learning Objectives & Talking Points: Upon participation and completion of this program, students can look forward to receiving more information on: ... Read More

The COVID-19 Effect - A Florida Update

Free Online Training | 09/29/20 | 3715

Overview: With five months behind us since our last visit to this topic, our expert panel will take a hard look at COVID-19 and how the pandemic has impacted the State of Florida and it's injured worker experience. The panel will discuss whether or not there is currently a shortage of healthcare professionals in the state, how it may be impacting injured workers, and what employers should do. We will take a look at the Florida hospital system, what the current status is in regards to ICU bed capacity -- what areas in Florida are experiencing the most significant impact and how does tha... Read More

It's Never Too Late to Recover

Free Online Training | 09/24/20 | 3238

Overview: In the midst of this pandemic, our nation is still facing an opioid crisis and recent studies show overdoses have increased. This is confounded by the present mental health of our country and the ability to access medical care. Effective alternatives are available to those in need of helping with both acute and chronic injuries. Topics to be Discussed: Join us to hear the stories of two Wounded Warriors and a Pain Management Specialist taking a different successful approach to treating chronic injuries. This discussion will focus on: Breaking the cycle when the ... Read More

Pay What You Owe - 4D Industry and Impact on Treatment, Claim Cycle Time and Risk Management

Free Online Training | 09/17/20 | 2344

Overview: Innovation in the Workers’ Compensation industry is often challenging to find. 4D is a resource that provides critical information to help with understanding the legitimacy of an injury.  It allows the claims professional to better navigate treatment options, reduces unnecessary surgeries and treatment, and serves as an apportionment resource.  Topics to be Discussed: What is the 4D category?  How can it be used in Workers’ Compensation?  Why is it so compelling?  What are the key pillars to 4D and how do they combine to provide a ... Read More


Online Courses

Online 2020 40-Hour CA Medical Bill Review Credential Program

Credentials / Certifications | 09/11/20 | 561

Overview: WorkCompCentral has partnered with Sue Honor to develop a fresh and comprehensive training series that meets state requirements for workers' compensation bill review. Sue is the former manager of the California DWC Medical Unit. Whether you are a California-based bill review company or out of state, California Code of Regulations mandates this level of training to process medical bills for injured workers. Students who complete all of the coursework will meet the California Department of Insurance requirements laid out in Title 10, 2592.04 of the California Code of Regu... Read More

Part 3: The Essential Guide to Subrogation and 3rd Party Credit Issues

Liens, Lien / Hearing Rep | 08/27/20 | 803

Overview: WorkCompCentral has partnered with Randy Pollak, Managing Attorney at Pacific Compensation Insurance to bring you this three-part webinar series where he will touch on important topics, such as: Liens, Interpreter Costs, and an essential guide to subrogation and 3rd party credit issues for claims examiners. Overview:   Do you know the differences between subrogation and credit?  Do you need a refresher? This webinar presentation will provide an essential guide to the ins and outs of how to get your money back when a third party has caused the worker’s injury while... Read More

2020 Annual Rating Event

Rating | 08/22/20 | 1242

Overview: This program offers expert instruction and advice on rating, while providing the students with the upper hand in everyday issues with your cases. Students will walk away with an understanding of how to deal with permanent disability issues, rating instructions, formal ratings, and how to cross-examine the rater. In addition, students will find out what a Judge is looking for when deciding a rating issue. Program Learning Objectives: - Overlooked rating issues - Mistakes in the Guides - Rating case law update - Anatomy of a medical report – What is substantial evidence... Read More

Part 2: All Things Costs and Interpreters

Comp Overview / Background | 08/20/20 | 1035

Overview: WorkCompCentral has partnered with Randy Pollak, Managing Attorney at Pacific Compensation Insurance to bring you this three-part webinar series where he will touch on important topics, such as: Liens, Interpreter Costs, and an essential guide to subrogation and 3rd party credit issues for claims examiners.   Overview: So you paid an interpreter for their services, but they say you owe more. Uh oh, now the judge is ordering sanctions! What do you do now? Do you have to pay more? Do you have to litigate their bill? Attend this webinar to get the answers to those critical quest... Read More

Part 1: Fundamental Tools to Navigating the World of Liens

Liens, Lien / Hearing Rep | 08/13/20 | 788

Overview: WorkCompCentral has partnered with Randy Pollak, Managing Attorney at Pacific Compensation Insurance to bring you this three-part webinar series where he will touch on important topics, such as: Liens, Interpreter Costs, and an essential guide to subrogation and 3rd party credit issues for claims examiners. Do you have liens coming out of your ears? What about Non-IBR petitions? What the heck are those?  Do you need some help? Whether you are new to handling workers’ compensation cases, or want to brush up on your skills, this webinar presentation will give you the fund... Read More

Series Bundle: All Things Liens, Costs & Interpreters, Guide to Subro and 3rd Party Credit Issues

Liens, Lien / Hearing Rep | 08/13/20 | 2155

Overview: WorkCompCentral has partnered with Randy Pollak, Managing Attorney at Pacific Compensation Insurance, to bring you this three-part series where he will touch on important topics, such as: Liens, Interpreter Costs, and an essential guide to subrogation and 3rd party credit issues for claims examiners. Series Topics: Part 1 - Fundamental Tools to Navigating the Complex World of Liens Overview:   Do you have liens coming out of your ears? What about Non-IBR petitions? What the heck are those?  Do you need some help? Whether you are new to handling workers’ com... Read More

The Nuts & Bolts of Workers' Compensation

Credentials / Certifications | 06/17/20 | 2804

Overview: Join Michael Stack as he presents this interactive course on the Workers' Compensation system. Our program is intended to give 6 hours of foundational insight to those new to the industry. Employers, Insurance Brokers, and Claims Professionals can be sure to take away some useful information and hidden strategies. The workers’ compensation system is complex and foreign to many. Professionals are often thrown into a position in the workers’ comp industry and are told to “take care of it” or simply “to figure it out.” This scenari... Read More

2020 Updated Rules of Practice and Procedure

New Law / Case Law | 03/07/20 | 2555

Overview: Q: Do you know what happened to me at the WCAB this week? A: No! Q: I got chewed out by a judge for NOT knowing the new WCAB Rules of Practice and Procedure that went into effect on January 1, 2020. A: What new WCAB Rules of Practice and Procedure? Q: Exactly!!   This four-hour program will provide everyone who appears at the WCAB district offices all of the new WCAB Rules of Practice and Procedure and how they affect your work as lawyers, claims professionals, and non-attorney hearing representatives.  Two of WorkCompCentral’s respected instructors, the Hon. Judge ... Read More

2019 Case Law Update

New Law / Case Law | 11/14/19 | 2954

Overview: Learn about significant new case law in 2019, including a stimulating analysis of what you need to know and how to apply them in your workers' compensation practice. Program Learning Outcomes: Updated knowledge of case law in 2019. Providing underutilized strategies to implement in everyone's law practice. Improving your workers' compensation practice and procedures. Instructors: WCJ David L. Pollak - Van Nuys Workers' Compensation Appeals Board WCJ Robert G. Rassp - Los Angeles, Workers' Compensation Appeals Board Frank Christi... Read More


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Credential Courses

Online 2020 40-Hour CA Medical Bill Review Credential Program

Credentials / Certifications | 09/11/20 | 561

Overview: WorkCompCentral has partnered with Sue Honor to develop a fresh and comprehensive training series that meets state requirements for workers' compensation bill review. Sue is the former manager of the California DWC Medical Unit. Whether you are a California-based bill review company or out of state, California Code of Regulations mandates this level of training to process medical bills for injured workers. Students who complete all of the coursework will meet the California Department of Insurance requirements laid out in Title 10, 2592.04 of the California Code of Regu... Read More

The Nuts & Bolts of Workers' Compensation

Credentials / Certifications | 06/17/20 | 2804

Overview: Join Michael Stack as he presents this interactive course on the Workers' Compensation system. Our program is intended to give 6 hours of foundational insight to those new to the industry. Employers, Insurance Brokers, and Claims Professionals can be sure to take away some useful information and hidden strategies. The workers’ compensation system is complex and foreign to many. Professionals are often thrown into a position in the workers’ comp industry and are told to “take care of it” or simply “to figure it out.” This scenari... Read More

120-Hour California Claims Adjuster Credential

Credentials / Certifications | 02/19/19 | 18212

Overview: This program includes over 120 hours of state-required training to become a licensed Claims Adjuster in California as set forth in Sections 2592 and 11761 of the California Insurance Code. This WorkCompCentral Credential program is completely online, allowing the student to work at their own pace. This curriculum has been recently updated and examines current laws, practices, and concepts. Program Objectives: Upon successful completition of this program, the student will be able to: Discuss the history of workers' compensation Identitfy the role of the claims a... Read More

AMA Guides 5th Edition - Impairment Assessment Certification

Credentials / Certifications | 09/17/18 | 12457

If you work with impairment assessments, you must understand the correct use of the AMA Guides to the Evaluation of Permanent Impairment. This is the solution to help you master and apply the AMA Guides. Learn to leverage the quality of your reports and to improve your efficiency when performing or reviewing impairment evaluations. Enhance the quality and efficiency of your evaluations and reviews. As a result of all these learning resources, you will be able to rate most commonly rated disorders, including spinal pain, upper-limb disorders (hand, wrist, elbow, shoulders, and entrapments),... Read More

CHLR: Certificated Hearing and Lien Representative

Credentials / Certifications | 01/01/00 | 1056

  Level 1 Prerequisite for Advanced Certification. About the Program: WorkCompCentral is pleased to announce two levels of workers’ compensation certification programs for Hearing and Lien Representatives. These certifications, which will be recognized industry wide, have been created and are being administered by WorkCompCentral. These certifications are California specific. Why Become Certified: The training that we provide is comprehensive and systematic. After receiving the Hearing and Lien Representative Certifications, you will have a firm grasp and advanced und... Read More

CHLRA: Certificated Hearing and Lien Representative Advanced

Credentials / Certifications | 01/01/00 | 570

  Level 2 - Advanced About the Program: WorkCompCentral is pleased to announce two levels of workers’ compensation certification programs for Hearing and Lien Representatives. These certifications, which will be recognized industry wide, have been created and are being administered by WorkCompCentral. These certifications are California specific. Why Become Certified: The training that we provide is comprehensive and systematic. After receiving the Hearing and Lien Representative Certifications, you will have a firm grasp and advanced understating of expectations, duties... Read More

30-Hour Claims Adjuster Post-Designation Training

Credentials / Certifications | 01/01/00 | 1687

  Overview:   Includes 30 hours of state-required post-designation training to renew Claims Adjuster license in California. To legally perform the duties of a Claims Adjuster, at least 30 hours of training as set forth in Sections 2592 and 11761 of the California Insurance Code must be completed to achieve your post-designation certification. This WorkCompCentral Credential Post-Designation program is completely online, allowing the student to work at their own pace. This curriculum has been recently updated and includes all current laws, practices, and concepts. The instructo... Read More


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