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Free Courses

Free Webinar: Avoid the Lawyer Up: 5 Things You Should Know About Language Services in Workers’ Compensation

Upcoming Live Seminars | 08/26/21 | 737

Objectives: At the end of this presentation the participant will be able to: Discuss the statistics/cost for language services in the workers’ compensation space. The role of the interpreter and your translation vendor Understand the rules around providing language services, fee schedule reimbursement and interpreter certification in workers’ compensation. Recognize the various types of language services and when each is applicable to the injured worker. Consider the future and technology for the injured worker and claims management. Instructors: Cl... Read More

Free Webinar: Racial Inequity - One Year Later

Upcoming Live Seminars | 08/05/21 | 1623

Overview: WorkCompCentral and our distinguished panel will discuss racial inequity in the workers' compensation industry - one year after our initial webinar took place. Where does the discussion about racial inequity begin? Do we have a problem in our industry? What can we do about it? What can you do? How do we move the needle in the right direction? Join Anthony Culpepper and panel as they discuss racial inequity in our industry. The panel will offer a frank and open discussion that includes personal stories and experiences about race inequity in our industry as well as pr... Read More

Understanding Knee Injuries: The Role of Physical Therapy in Workers' Comp

Free Online Training | 06/22/21 | 3193

Overview: The Knee is the 3rd most often injured body part at work. There are a variety of potential injuries and surgery is common when damage to ligaments and cartilage occurs. Any job involving standing and walking is influenced by knee injuries. Understanding the Knee is key to better claims management for this body part. Learning Objectives: Upon completion of the program, participants should have a better understanding of: The anatomy of the knee. Common knee injuries. Treatment options for these injuries. The role of the Physical Therapy in managing the inju... Read More

Brain Injury - Employing Hybrid Telehealth Advances to Improve Evaluation, and Outcomes

Free Online Training | 05/13/21 | 3012

Overview: Brain injury is often referred to as a silent epidemic, as it is not well understood by the general public or by many healthcare professionals. Often, people with a brain injury have not been properly diagnosed and have not received treatment essential to healing. As a result, individuals are overmedicalized, with a corresponding increase in disability, with costs and lost productivity estimated at $76.5 billion annually. This panel presentation will demonstrate how advanced biometric telehealth systematically is employed to dramatically improve diagnosis, treatm... Read More

Delayed Recovery Due to COVID

Free Online Training | 04/08/21 | 2379

Overview: We are beginning to see a light at the end of the tunnel.  As vaccines become more available and are distributed, we all may feel more comfortable in securing the things we need.  For a segment of our population, the inability to access care has caused a delay in recovering from injuries and illnesses.  Recent studies suggest some individuals who are unable to secure elective surgeries have turned to opioids.  Deaths related to opioid abuse rose during the pandemic. Learning Objectives: This session will discuss: COVID’s true impact on me... Read More

Workers' Comp 2.0 - A Risk-Transfer Strategy to Help Protect Your Business

Free Online Training | 03/30/21 | 2635

Overview: In workers compensation, closing claims has never been more important - and more challenging. That is especially true for the most complex claims often requiring the highest reserves.  What is often missing is a deep understanding of how the claimant’s mental state impacts their ability to recover. Integrating behavioral health into a risk-transfer often delivers better outcomes at lower cost. The workers compensation 2.0 model reprioritizes integrating behavioral health into a risk transfer with flexible pricing options to deliver better outcomes at lower cost.&nb... Read More

Understanding Shoulder Injuries - The Role of Physical Therapy in Work Comp

Free Online Training | 03/16/21 | 5129

Overview: The Shoulder is the 2nd most often injured body part for injured workers. There are a variety of injury types and surgery is more common for it than with most other joints. Understanding the Shoulder is key to better claims management for this body part. Learning Objectives: Upon completion of the program, participants should have a better understanding of: The anatomy of the shoulder. Common shoulder injuries. Treatment options for the injuries. The role of the Physical Therapy in managing the injured worker. Instructor: Joseph Noel, PT - ION PT Network Read More

IV Infusion Care for the Injured Worker

Free Online Training | 02/25/21 | 4392

Overview: Home infusion therapy services offer injured workers a comprehensive and innovative option for care outside of the hospital setting.  This alleviates long and costly hospital stays while continuing treatment in a safe and comfortable setting. This requires the coordination of a team of people and services to assure a positive outcome.  This should be a team of experienced professionals with an understanding of the unique needs of the workers’ compensation industry.   Learning Objectives: At the end of this session the participant will be able to: ... Read More


Online Courses

An Insider’s Analysis of the AMA Guides and Case Law Update

Rating | 07/23/21 | 2895

Overview: In this webinar, you will get an insider’s look at the AMA Guides by noted AMA author Kenneth Kingdon, which will provide perspective and understanding of ambiguous and controversial Guides issues.   In addition, Mr. Kingdon will be addressing recent case law on rating and apportionment issues. Learning Objectives: Upon completion, participants should have a better understanding of: Current trends at the WCAB on apportionment and disability issues based on recent case law. Underutilized rating criteria in the Guides Significant mistakes in... Read More

Series: Fundamentals of Securing Coverage, Employer Bill of Rights, Work Comp Policy and its Endorsements

Comp Overview / Background | 05/19/21 | 3913

Overview: WorkCompCentral has partnered with Randy Pollak, Managing Attorney at Wintersteen & Casarez (WC Law Corp.), to bring you this three-part webinar series where he will touch on important topics, such as: Fundamentals of Securing Work Comp Coverage, The Employer Bill of Rights and Good Faith Claims Handling, The Work Comp Policy and its Endorsements. Series Topics: Part 1: The Fundamentals of Securing Work Comp Coverage – What Can Possibly Go Wrong? Learn the essential features of how employers secure workers’ compensation coverage and how there are pitfalls e... Read More

2021 Finalized Med Legal Fee Schedule Update

Billing / Fee Schedule | 04/23/21 | 3967

Overview: Learn the new Medical-Legal Fee Schedule. The fee schedule methodology and coding has completely changed. The course will teach you how the new schedule works so you can use it accurately. The revised schedule is slated to take effect for services rendered on or after 4/1/21.  Program Learning Objectives: Upon completion of this program, students will: Learn the new and revised definitions of key elements. Learn the new coding for the various services included under this schedule. Learn the changed methodology for determining the appropriate fee. Lear... Read More

2021 Annual Rating Event

Rating | 04/17/21 | 4011

Overview: This program offers expert instruction and advice on rating, while providing the students with the upper hand in everyday issues with your cases. Students will walk away with an understanding of how to deal with permanent disability issues, rating instructions, formal ratings, and how to cross-examine the rater. In addition, students will find out what a Judge is looking for when deciding a rating issue. Program Learning Objectives: - Rating case law update - Mistakes in the Guides - Overlooked rating issues - Anatomy of a medical report – What is substantial evidence? - W... Read More

2021 MCLE and Ethics Program

Rating | 02/27/21 | 3607

Overview: With a few exceptions, most attorneys who are actively practicing law in California must take 25 hours of MCLE every three years and file a report with the State Bar. Those hours must include the following: At least four hours of legal ethics At least one hour on competence issues At least one hour in an area called the Recognition and Elimination of Bias in the Legal Profession and Society This program provides the six hours of "Special Requirement" training, within t... Read More

Online 40-Hour CA Medical Bill Review Credential Program

Credentials / Certifications | 09/11/20 | 3355

Overview: WorkCompCentral has partnered with Sue Honor to develop a fresh and comprehensive training series that meets state requirements for workers' compensation bill review. Sue is the former manager of the California DWC Medical Unit. Whether you are a California-based bill review company or out of state, California Code of Regulations mandates this level of training to process medical bills for injured workers. Students who complete all of the coursework will meet the California Department of Insurance requirements laid out in Title 10, 2592.04 of the California Code of Regu... Read More

Part 3: The Essential Guide to Subrogation and 3rd Party Credit Issues

Liens, Lien / Hearing Rep | 08/27/20 | 975

Overview: WorkCompCentral has partnered with Randy Pollak, Managing Attorney at Pacific Compensation Insurance to bring you this three-part webinar series where he will touch on important topics, such as: Liens, Interpreter Costs, and an essential guide to subrogation and 3rd party credit issues for claims examiners. Overview:   Do you know the differences between subrogation and credit?  Do you need a refresher? This webinar presentation will provide an essential guide to the ins and outs of how to get your money back when a third party has caused the worker’s injury while... Read More

2020 Annual Rating Event

Rating | 08/22/20 | 1426

Overview: This program offers expert instruction and advice on rating, while providing the students with the upper hand in everyday issues with your cases. Students will walk away with an understanding of how to deal with permanent disability issues, rating instructions, formal ratings, and how to cross-examine the rater. In addition, students will find out what a Judge is looking for when deciding a rating issue. Program Learning Objectives: - Overlooked rating issues - Mistakes in the Guides - Rating case law update - Anatomy of a medical report – What is substantial evidence... Read More

Part 2: All Things Costs and Interpreters

Comp Overview / Background | 08/20/20 | 1267

Overview: WorkCompCentral has partnered with Randy Pollak, Managing Attorney at Pacific Compensation Insurance to bring you this three-part webinar series where he will touch on important topics, such as: Liens, Interpreter Costs, and an essential guide to subrogation and 3rd party credit issues for claims examiners.   Overview: So you paid an interpreter for their services, but they say you owe more. Uh oh, now the judge is ordering sanctions! What do you do now? Do you have to pay more? Do you have to litigate their bill? Attend this webinar to get the answers to those critical quest... Read More


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Credential Courses

Online 40-Hour CA Medical Bill Review Credential Program

Credentials / Certifications | 09/11/20 | 3355

Overview: WorkCompCentral has partnered with Sue Honor to develop a fresh and comprehensive training series that meets state requirements for workers' compensation bill review. Sue is the former manager of the California DWC Medical Unit. Whether you are a California-based bill review company or out of state, California Code of Regulations mandates this level of training to process medical bills for injured workers. Students who complete all of the coursework will meet the California Department of Insurance requirements laid out in Title 10, 2592.04 of the California Code of Regu... Read More

The Nuts & Bolts of Workers' Compensation

Credentials / Certifications | 06/17/20 | 4347

Overview: Join Michael Stack as he presents this interactive course on the Workers' Compensation system. Our program is intended to give 6 hours of foundational insight to those new to the industry. Employers, Insurance Brokers, and Claims Professionals can be sure to take away some useful information and hidden strategies. The workers' compensation system is complex and foreign to many. Professionals are often thrown into a position in the workers’ comp industry and are told to “take care of it” or simply “to figure it out.” This scenario is all too... Read More

120-Hour California Claims Adjuster Credential

Credentials / Certifications | 02/19/19 | 19922

Overview: This program includes over 120 hours of state-required training to become a licensed Claims Adjuster in California as set forth in Sections 2592 and 11761 of the California Insurance Code. This WorkCompCentral Credential program is completely online, allowing the student to work at their own pace. This curriculum has been recently updated and examines current laws, practices, and concepts. Program Objectives: Upon successful completition of this program, the student will be able to: Discuss the history of workers' compensation Identitfy the role of the claims a... Read More

AMA Guides 5th Edition - Impairment Assessment Certification

Credentials / Certifications | 09/17/18 | 13235

If you work with impairment assessments, you must understand the correct use of the AMA Guides to the Evaluation of Permanent Impairment. This is the solution to help you master and apply the AMA Guides. Learn to leverage the quality of your reports and to improve your efficiency when performing or reviewing impairment evaluations. Enhance the quality and efficiency of your evaluations and reviews. As a result of all these learning resources, you will be able to rate most commonly rated disorders, including spinal pain, upper-limb disorders (hand, wrist, elbow, shoulders, and entrapments),... Read More

CHLR: Certificated Hearing and Lien Representative

Credentials / Certifications | 01/01/00 | 1814

Level 1 Prerequisite for Advanced Certification. About the Program: WorkCompCentral is pleased to announce two levels of workers’ compensation certification programs for Hearing and Lien Representatives. These certifications, which will be recognized industry wide, have been created and are being administered by WorkCompCentral. These certifications are California specific. Why Become Certified: The training that we provide is comprehensive and systematic. After receiving the Hearing and Lien Representative Certifications, you will have a firm grasp and advanced understating ... Read More

CHLRA: Certificated Hearing and Lien Representative Advanced

Credentials / Certifications | 01/01/00 | 853

Level 2 - Advanced About the Program: WorkCompCentral is pleased to announce two levels of workers’ compensation certification programs for Hearing and Lien Representatives. These certifications, which will be recognized industry wide, have been created and are being administered by WorkCompCentral. These certifications are California specific. Why Become Certified: The training that we provide is comprehensive and systematic. After receiving the Hearing and Lien Representative Certifications, you will have a firm grasp and advanced understating of expectations, duties, and req... Read More

30-Hour Claims Adjuster Post-Designation Training

Credentials / Certifications | 01/01/00 | 1944

Overview:   Includes 30 hours of state-required post-designation training to renew Claims Adjuster license in California. To legally perform the duties of a Claims Adjuster, at least 30 hours of training as set forth in Sections 2592 and 11761 of the California Insurance Code must be completed to achieve your post-designation certification. This WorkCompCentral Credential Post-Designation program is completely online, allowing the student to work at their own pace. This curriculum has been recently updated and includes all current laws, practices, and concepts. The instructors are th... Read More


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