White Paper Examines How Adjusters Can Become Experts

Forty-six percent of workers’ comp claims executives who participated in a recent survey said it takes adjusters four to six years to become experts at the job. That’s one finding from the Rising Medical Solutions annual workers’ compensation benchmarking study, whose results will be released later this fall. In advance of the full report, Rising this week issued a white paper on the topic of claims adjuster training. The expertise of claims adjusters can be enhanced through such steps as using scenario-based training and introducing mentors, according to the white paper. ...