Regulators Outline Efforts for Updating Claims, Other Systems

Workers’ compensation departments are busy replacing legacy technology and beefing up cybersecurity as they look to make systems more efficient and harder for thieves to access, a number of regulators and others said during the International Association of Industrial Accident Boards and Commissions’ 107th Annual Convention. Innovation is not a new concern for IAIABC members, according to Sandy Shtab, assistant vice president of advocacy and compliance at Healthesystems. “We talk so much about innovation and are really swimming upstream against a lot of old processes and tec...