Susan Kruger to Head Claims Management for Restaurant Programs of America

RPA Insurance Services has hired Susan Kruger as head of claims for Innovative Coverage Concepts and Restaurant Programs of America.  Kruger has more than 25 years of insurance experience, including 15 years in managing national accounts, loss-sensitive programs and relationships with third-party administrators. She has worked with multiple insurance lines, including workers’ compensation. Kruger worked previously as claim director in Old Republic’s construction program group. Before that, she was vice president responsible for claims management at global...