Ride-Share's Role in Comp Transportation Debated

Ride-sharing companies Uber and Lyft are making inroads into workers’ compensation transportation, but how big of a role they will ultimately play in shuttling injured workers to and from medical appointments is being hotly debated. On the one hand are companies such as One Call, which is seeing its rapidly growing ride-share program, offered in partnership with Lyft, approach 40% of its total sedan transportation assignments. Over the past five months, the rate of missed appointments for injured workers using One Call’s ride-share program, called RelayRide, has dropped, to less t...