L&I Has Only Partially Implemented 2016 Audit Recommendations, Committee Says

A state audit committee says the Department of Labor and Industries has only partially implemented recommendations from a 2016 assessment of how the agency handles claims for Washington’s monopolistic workers’ comp system. The Joint Legislative Audit and Review Committee released its follow-up report last month finding that while some return-to-work measures have improved in recent years, L&I still lags when it comes to communicating with workers and employers after claims are filed. L&I also has failed to fully implement recommendations to standardize documentation ...