Labor Department Says New RFI Process 'Going Well'

The Minnesota Department of Labor and Industry said the first few weeks of a new process of sending encrypted email messages to claims administrators containing requests for information “is going well.” Claims administrators’ responses to requests for information have been timelier under the new process, the department said. However, there has been an issue with some claims administrators responding directly to the encrypted emails from the department instead of providing the requested information through its Work Comp Campus system. “As instructed in each of the RFI...