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There's a Bot for That: System Lets Claimants Fill Out Forms by Speaking Into Phone

Thursday, October 1, 2020 | 266 | 0 | 10 min read

A Siri-like voice recognition system for workers' comp claims is proving useful in Tennessee, where many claimants are finding it difficult to hire attorneys. The Tennessee Bureau of Workers' Compensation and the Tennessee Alliance for Legal Services have teamed up to create an application that lets injured workers fill out forms simply by speaking into a smartphone or other computer device. WC Bot fills out forms for benefits and requests for expedited hearing. Users can create an account through the alliance's website, which grants access to video instructions. Th...

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