Convenience Store Manager Can't Get Benefits for Mental Injury

A New York appellate court upheld the denial of benefits to a longtime convenience store manager for her psychological injuries following a hostile confrontation with a customer. Case: Matter of Casey v. United Refining Co. of Pennsylvania, No. 532387, 05/02/2021, published. Facts: Cheryl A. Casey worked for the United Refining Co. of Pennsylvania as a manager at a 24-hour convenience store for approximately 29 years. On Jan. 3, 2019, a customer was using vulgar language while talking on his phone. When the customer refused the cashier's request to cease such conduct, Casey told the cus...