Stakeholders Miffed at Lack of Information on Troubled Claims Management System

South Carolina's new web-based claims management and filing system was set to roll out in March, promising an end to a 30-year-old system that offered only limited access to files and required stakeholders to rely heavily on U.S. mail and hand delivery. Comp attorneys around the state said the new system was set to go live at the perfect time — just before the coronavirus outbreak forced workers to stay at home and use electronic filing when possible. But it wasn't meant to be. The state Workers' Compensation Commission in February announced that after months of ...