NCCI: Commitment, Communication Keys to Successful Return-to-Work Programs

The National Council on Compensation Insurance said representatives from insurance carriers that write workers’ compensation business identified management commitment and communication as key components of a successful return-to-work program. Management commitment emphasizes the importance of returning an injured worker to a position tailored to the employee’s physical restrictions. It can involve finding tasks and positions that keep the employee involved, aid in rehabilitation and prevent deconditioning. “Communication and setting clear expectations were noted as running ...