The Ventura County civil grand jury said in a new report that the county has improved how it processes presumptive workers' compensation claims, but long-standing concerns persist among workers about how their claims are processed.
Deputy sheriffs with presumptive claims told members of the grand jury about frustration over limited communication, confusing delays, long waiting periods and claims that were initially denied only to be approved later.
Executives from the Ventura County risk management office described complex and convoluted laws and difficulties in finding ways to make...
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