Industry Seeing Furloughs, More COVID-19 Claims and Regulations, CEOs Say

The new coronavirus pandemic is causing some big changes to the world of workers' compensation, from fewer claims to a flood of directives from regulators, top executives in the industry said during a webinar Tuesday. And once the pandemic has subsided, insurers, claims managers and health care providers should be prepared for more shifts in the landscape as thousands of workers who've postponed surgery and treatments try to schedule care. On the other hand, the use of telemedicine is expanding, and working from home in most cases has gone smoothly. Both of those will probably re...