Billing Errors Cause Too Many Payments to Be Disallowed, Stakeholders Say

At a hearing in Tallahassee last week on proposed billing dispute resolution procedures, medical providers urged Florida regulators to allow them a way to correct minor errors before the claim is tossed altogether. The discussion also highlighted a problem that some stakeholders say is all too common in the paperwork-heavy world of workers’ comp: errors and omissions by billing companies that lead to frequent delays in medical payments, which add to costs, lead to appeals and discourage doctors from treating injured workers. Insurers say billing errors, particularly by s...