Comments on rules that the Workers’ Compensation Appeals Board proposed to facilitate remote hearings in California show some divide in how system users view virtual proceedings.
By a roughly 5-to-1 margin, people commenting on proposed rules for remote hearings said such proceedings are fast and efficient and should be continued — at least for the duration of the pandemic, if not longer.
Opponents, however, said telephone and webcams are not a suitable replacement for face-to-face interactions, and remote hearings are not an efficient way to expeditiously resolve issue...
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