Litigation is creeping deeper into workers' compensation claims, adding cost and complexity for employers, even as the line remains broadly profitable and protected by exclusive remedy.
“We’re operating in a more adversarial claim environment than we ever have,” said Matt Hannon, New York-based national casualty practice leader for Aon in North America. “Litigation is being driven by both economic pressures and shifting societal attitudes toward liability. In other words, ‘I got hurt; someone needs to pay for this.’”
Recent Aon data shows that th...
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