Survey: More Hospitals to Outsource Billing and Collection for Comp Claims

Hospitals next year plan to increasingly outsource billing and collections for complex claims, including workers’ compensation, according to a report from Black Book Market Research. Black Book’s 2016 Revenue Cycle Management survey found that outsourcing of complex claims to specialized providers increased from 20.4% of all U.S. hospitals in 2013, to 39.8% in the third quarter of 2016. Forty-nine percent of hospital CFOs said in the survey that outsourcing, including offshoring, is becoming a more viable alternative next year for more of their organization's claim pr...