Work Comp in 2030: Fewer Workers, Claims, Adjusters, but More Robots

AUSTIN, Texas — Workers’ compensation in 2030 will be vastly different than it is now, with fewer employees, more independent contractors, fewer claims and fewer claims adjusters. Indemnity benefits will supplant medical benefits as the largest cost factor, as the nation moves toward single-payer, 24-hour medical care. That’s according to Mark Pew and a lively audience of insurers, doctors, attorneys, employers and regulators at the Insurance Council of Texas’s 2018 Workers’ Compensation Conference, held Monday. “In workers’ comp, we’...