Workers' compensation organizations are making progress in speeding injured workers into treatment while expanding the use of artificial intelligence in claims operations, according to a trends report released Wednesday by MedRisk.
AI is moving beyond pilot programs and into broader operational use, driven by increasing claim complexity and the need for earlier, more informed decision-making, according to the report. However, the report notes that many efforts still stall due to challenges with data quality, governance and workflow integration. Organizations seeing the most success are us...
Comments