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Audit Shows Insurers Fully Investigating COVID-19 Claims Before Denials, WCD Says

By Mark Powell (Reporter)

Monday, January 11, 2021 | 0

The administrator for the Oregon Workers’ Compensation Division said a recent audit of COVID-19 claims shows insurers are complying with a new rule requiring them to conduct “reasonable” investigations before denying claims. The preliminary results appear, for now, to satisfy concerns from some Management-Labor Advisory Committee members over whether carriers are denying workers’ claims without due diligence. “The claims that we reviewed have been investigated and processed at even a higher standard than other claims we've seen in the past,” WCD A...

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