A New York appellate court ordered the Workers’ Compensation Board to revisit a transit worker’s entitlement to benefits for post-traumatic stress following a confrontation with an emotionally disturbed person who threatened to kill her.
Case: Matter of Shakil v. New York City Transit Authority, No. 535513, 11/30/2023, published.
Facts: Mehwish Shakil worked as a customer service agent for the New York City Transit Authority.
On Jan. 14, 2021, an emotionally disturbed person came up to her enclosed booth and banged on the windows while screaming and threatening to kill her.
Sha...
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