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Advocacy-Based Claims Tactics Include Get-Well Cards, Avoiding Rude Adjusters

By Elaine Goodman (medical/business Reporter)

Wednesday, March 7, 2018 | 1275 | 0 | 54 min read

Sending a “get well” card to an employee who has recently been injured is one step that can be used as part of an advocacy-based claims approach, a strategy that some say helps reduce litigation. And while it’s a good idea for an employer to stay in touch with injured workers through recovery, the employer should avoid questions such as, “What are you doing all day?” or “Are you sure this is all related to your work injury?” Those were a few of the tips offered during a webinar hosted by Marsh last week on advocacy-based claims approaches. In th...

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