CNA Adopts Shift Technology's Fraud Detection System

CNA Financial Corp. has entered into an agreement with Shift Technology to automate the commercial property and casualty insurer's fraud detection systems. CNA is the first commercial insurer based in the U.S. to partner with Shift Technology to adopt Force, the company's fraud detection service, Shift said in a news release. Force uses artificial intelligence and data science to detect potentially fraudulent claims, and provide guidance for investigation and resolution. Shift said the system generates a fraud score for each claim that indicates how suspicious the case is, contributi...