Most Insurers Hesitant to Adopt New Technology, Valen Says

A divide is growing within the insurance industry as companies take different approaches to adopting technology, according to a 2018 Outlook Report from Valen Analytics. The report says a “persistent majority” of companies is focused on making incremental improvements to operations, believing there will be plenty of time to react to any major new developments in technology. But a growing minority sees advances in technology as an opportunity for a major shake-up of the insurance business, Valen said. The report details the plateau in adoption of data and predictive analytics with...